01:55 – Discussing feedback from Episode 1 and Episode 2
05:00 – Creating a culture of feedback for The Shift
06:55 – Defining “work place” or “marketplace”
08:10 – Defining a buzzword
- A word or a phrase that’s relevant, because of the culture it’s speaking about.
- A word or a phrase that talks about what people are prioritizing at a given moment.
- A culture maker. An equalizer.
14:00 – The pitfalls of buzzwords
- Overusing it to the point that they lose their meaning.
- We have the opportunity to rethink buzzwords.
15:15 – The 1st buzzword: “Pivot”
- The most pivotal decisions aren’t always the big ones. Sometimes, these are the things you already know how to do. It’s just that you have to shift your perspective on this one thing and that makes all the difference.
- Pivotal moments are foundational and crucial, but often small. A pivotal moment doesn’t have to be huge for it to make a huge impact.
- A “pivot” isn’t just a a reflection of a workplace environment. It’s a reflection also of our culture as Filipinos. We’re truly very resilient people.
- Two kinds of pivots: 1) a pivot that you do, because you feel like you no longer have a choice and 2) a pivot that you do, because pivoting is already part of who you are.
- We can make pivoting part of our lives if it means always looking for the better option and always looking for a creative solution.
26:50 – The 2nd buzzword: “Sana all”
- “Sana all” reveals a desire for things to be better, for things that are better to also be yours, or for you to be part of something that’s better.
- “Sana all” is a collaboration word. It also celebrates people.
- Language tends to reveal good things about a culture, and it’s also indicative of something that’s not so good.
- Sometimes “sana all” also bleeds into envy.
- When people use buzzwords, think: What are they really saying?
- Look at the tension that buzzwords give in your life.
- Words are very powerful and language defines the way we do things and the way we relate to other people.
36:54 – The 3rd buzzword: SKL (Share Ko Lang)
- SKL tells us something is worth sharing and something is worth imparting.
- SKL ushers people into being open and vulnerable about how they feel. And at some point at work, you’ll really have to process your emotions and your thoughts.
- SKL diffuses tension. It’s like you’re saying, “Okay, I will lay down the pretext of my comment.”
- SKL is reflective of our need as human beings to be heard or to process what we’re thinking.
45:22 – Takeaways from these three buzzwords
- Buzzwords make room for the human condition… not only because they show us that we have feelings, but also because buzzwords are evolving and that’s also a mark of the human condition. We are always changing.
- In the age of heightened self-expression, buzzwords are an efficient way to communicate. One word encapsulates a lot. Buzzwords can also diffuse professional and positional tension or difficult conversations. But it being a diffuser doesn’t mean that it is the whole conversation. It’s just an opening to drive a bigger point.
- Buzzwords reveal our desire to connect, communicate, make sense of what’s happening, and have a voice.